Comparison
Fiitsa vs 360dialog
360dialog is a respected BSP (Business Solution Provider): it sells you direct access to Meta's WhatsApp API at rock-bottom prices, with no markup on conversations. That is perfect... if you have a developer team to build everything else. Because 360dialog provides no selling interface, no catalog, no payment, no AI: just the pipe. Fiitsa is the pipe AND the house around it.
Comparison verified on 22-07-2026
Head to head, criterion by criterion
| Criterion | Fiitsa | 360dialog |
|---|---|---|
| Positioning | Turnkey selling platform | API access provider for developers |
| Skills required | None, everything is included | A development team is essential |
| Selling interface | Inbox, catalog, orders, CRM included | None, build your own |
| Mobile Money payments | Built-in across 13 countries | No, develop it yourself |
| AI assistants | Included | No, develop it yourself |
| Real cost | All-inclusive FCFA subscription + Meta fees | Low monthly license + months of development to fund |
Choose 360dialog if...
360dialog is the right choice for a technical team building its own product on the WhatsApp API and wanting raw, stable access with no per-message markup.
Choose Fiitsa if...
Fiitsa is for you if you want to sell today without writing a line of code: the official WhatsApp channel is already wired to the catalog, AI, Mobile Money payment and order tracking.
Frequently asked questions
Is 360dialog cheaper than Fiitsa?
On the subscription line, yes. On total cost, rarely: you must add the development and maintenance of the interface, catalog, payment and chatbot that 360dialog does not provide.
Does Fiitsa use the same API as 360dialog?
Both rely on Meta's official WhatsApp Business API. The difference is not the pipe, it is everything built around it.
Can an agency use Fiitsa like a BSP?
Better than that: the Agency plan gives you a complete white-label platform, under your brand, for all your clients, with nothing to develop.
Judge for yourself
14 days free, no commitment. The best comparison is trying it.
