Real estate agency
Out of ten people asking "how much is the rent?", only one will actually view. Find that one without burning out.
Fiitsa qualifies every prospect (buy or rent, area, budget, deposit available) before you even pick up. Properties reach the right people through automatic alerts, viewings book themselves, and your pipeline from inquiry to signing lives inside WhatsApp.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Nine out of ten contacts aren't ready
They ask for the price, a photo of the living room, the location... then discover it takes a 3-month security deposit plus 2 months upfront and vanish. Without a filter, you spend your days informing people who don't have the budget.
Viewings organized for nothing
You block your Saturday morning, cross town to Cocody, wait at the gate... and the prospect doesn't show. Or he shows up, and within two minutes you realize the property is three times his budget.
You keep sending properties that are already gone
The Marcory studio has been rented since Tuesday, but its photo is still circulating in ten conversations. Every "ah sorry, it's already taken" chips away at your credibility and the prospect's trust.
Serious prospects lost in the crowd
That couple looking for a 3-bedroom in Angré with a real budget, you told them "I'll keep you posted". That was three weeks ago. A perfect property has entered your portfolio since, but their conversation is buried under a hundred others.
What Fiitsa changes for you
Automatic qualification: buy or rent, area, budget
Formulaires WhatsApp →Before you even open the conversation, the prospect has answered: buy or rent, property type, target neighborhoods, budget, number of bedrooms. You know immediately whether it's a window-shopper or a case worth working.
Automatic alerts when a property matches
Automatisation →A new 3-bedroom enters your portfolio in Angré? Every prospect whose criteria match receives the listing with photos, surface area and price, without you sending a single manual message. First come, first served.
Viewings scheduled with confirmation and reminder
Services et réservations →The prospect picks a viewing slot, receives a confirmation and a reminder the day before. No-shows drop sharply, and your Saturday morning gets its value back.
A clear pipeline from first contact to signing
CRM →New contact, qualified, viewing scheduled, viewing done, file in progress, signed: every prospect has a status and a history. The Angré couple never falls through the cracks again.
Property pages viewable inside WhatsApp
Vues web WhatsApp →Photos, surface area, bedrooms, neighborhood, price, terms (deposit, advance): the prospect opens the full listing without leaving the conversation. A rented or sold property disappears instantly, no more ghosts in circulation.
Your customer's journey, for real
- 1
The prospect writes in from your ad or your sign. First question: are you looking to buy or to rent?
- 2
He specifies his criteria: property type, neighborhoods (Cocody, Angré, Marcory...), budget, number of bedrooms. His prospect record fills in on its own.
- 3
He receives a selection of matching properties, with photos, surface area, price and clear terms: 3-month security deposit, 2 months upfront, agency fees.
- 4
He likes one: he books a viewing slot and gets a reminder the day before with the exact address and the agent's contact.
- 5
After the viewing, he receives a follow-up message: interested, thinking about it, or not at all? His answer updates his status in your pipeline.
- 6
If he hasn't found the one, he stays on alert: as soon as a new property fits his criteria, he receives the listing automatically, before it's gone.
Frequently asked questions
How do I filter out window-shoppers without offending anyone?
The form does the sorting for you, politely. Someone who fills in his budget, neighborhoods and move-in timeline is already more serious than average. The one who bails at the budget question filters himself out, no friction, no offense. You focus your energy on complete files.
What agency fees should I state, and when?
As early as possible, in writing. For rentals, the common practice in West Africa is one month's rent in agency fees, on top of the deposit and advance; for sales, a percentage of the price. By showing them on the listing, you eliminate upfront those who would discover the total at the viewing, and you come across as a transparent agency, which is rare and valuable.
3-month deposit, 2 months upfront... can I detail all that before the viewing?
You should make it a rule. Each listing shows the rent and the total move-in cost: deposit, advance, agency fees. A prospect who books a viewing knowing the full amount required is a prospect who can actually sign. It's the best filter against pointless viewings.
How do prospects know I'm a real agency, not a street broker?
Through the professionalism of the journey. A structured catalog with photos and written terms, viewing confirmations, official receipts for every payment, consistent follow-up: everything the street broker doesn't do. Distrust of fake agents is massive; every polished detail sets you apart.
I also manage properties for owners. Does Fiitsa help on the landlord side?
Yes. You can create a dedicated "list my property" journey: property type, location, photos, asking price. Owners are as valuable as tenants, and a well-treated landlord brings you his next properties. Their whole history stays in your CRM, separate from the buyer pipeline.
Won't automatic alerts spam my prospects?
No, because they're targeted: a prospect only receives properties matching his stated criteria, area, budget, bedrooms. Receiving THE property you're looking for is never spam, it's service. And anyone can adjust his criteria or opt out with one message.
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