Property management
Twenty tenants, five owners, one you. Put it all in order.
Every start of month, it's the same race: chasing rent, writing receipts, managing the plumber, reassuring the owner living in Paris who wants to know if his Cocody building is earning. With Fiitsa, reminders go out on their own, every Mobile Money payment generates its receipt, every breakdown is tracked, and your owner reports take minutes instead of a full day.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
The rent collection round that lasts until the 15th
Rent is due on the 5th. On the 8th, you start calling. On the 12th, the visits. Some pay cash to the caretaker, others transfer without a reference, a third one swears he paid last month. Reconstructing who owes what takes you half the month, every month.
Late receipts that annoy everyone
The tenant needs his rent receipt for a visa application or his employer. You have to write it, print it, sign it, get it delivered. Result: receipts handed over two months late and tenants who take you for an amateur when you're just overloaded.
Breakdowns reported everywhere, except in the right place
A leak reported by voice note, a broken lock through a missed call, a failed pump via the caretaker. Nothing is tracked: you forget, the tenant gets angry, the damage worsens, and the owner discovers a repair bill three times heavier than if you had acted on the first message.
Owners who doubt you, for lack of reporting
The owner abroad wants to know: who paid, who's late, what did you spend on repairs? Without a clean history, every report is a day of reconstruction. And an owner who can't see clearly always ends up suspecting his property manager, even an honest one.
What Fiitsa changes for you
Automatic rent reminders, firm and polite
Automatisation →D-3 before the due date: courteous reminder. Due day: rent is due, with the payment link. D+5: follow-up. D+10: gentle formal notice. The sequence runs on its own across your twenty tenants, and the system does the insisting, not you. Your relationships stay good, and so do your collections.
Rent collected via Mobile Money, tracked to the franc
Paiements WhatsApp →Each tenant pays via Orange Money, MTN MoMo or Wave through his personal link. The payment is recorded with the date, amount and the unit concerned. No more cash with the caretaker and unverifiable "I already paid" claims: everything is written, on both sides.
Receipts generated and sent within seconds
Documents IA →Payment received, receipt sent: tenant's name, unit, period, amount, your letterhead. The tenant building a visa application has all his receipts in his WhatsApp. You never have a backlogged receipt book again.
Structured, tracked repair requests
Formulaires WhatsApp →The tenant reports the issue through a form: problem type, urgency, photo. The request is dated and attached to the unit. You send the plumber, log the cost, close it out. Nothing gets lost between a voice note and a missed call anymore, and the repair history per unit builds itself.
Owner reports ready in minutes
CRM →Rent collected, arrears, repair expenses, balance to transfer: the whole month's history is already in your CRM, organized by building and by owner. Your monthly report becomes a formality, and the owner in Paris sleeps easy. A transparent property manager means a renewed mandate and more buildings entrusted.
Your customer's journey, for real
- 1
On the 2nd of the month, the tenant receives his reminder: "Your 150,000 FCFA rent is due by the 5th", with his personal payment link.
- 2
He pays via Orange Money, MTN MoMo or Wave in two minutes, from his living room, without traveling or hunting for cash.
- 3
His receipt arrives right away on his WhatsApp: period, amount, unit, your property manager letterhead. He archives it for his records.
- 4
Three weeks later, a leak under the sink: he fills in the report form with a photo. You receive the dated request, dispatch the plumber, and he's notified of the scheduled visit.
- 5
Repair done, he confirms everything is in order. The cost is logged against the unit, ready for the owner's report.
- 6
At month's end, the owner receives his report: rent collected, documented expenses, balance transferred. Tenant served, owner reassured, property manager credible.
Frequently asked questions
How do I reduce late rent without damaging tenant relationships?
By making reminders impersonal and systematic. When you call, it's a power struggle; when an automatic message reaches all tenants on the same dates, it's a house rule. Put the payment link inside the reminder: half of all late payments come simply from the friction of traveling or finding cash. A tenant who can pay in two minutes from his couch pays earlier.
Are receipts sent on WhatsApp valid?
The generated receipt is a dated PDF with your letterhead, the tenant, the unit, the period and the amount: the same content as a paper receipt, but more legible. For offices requiring a signed original, you can print and sign as needed. In practice, visa applications, employers and banks readily accept these receipts, and the tenant finds them in three seconds instead of digging through boxes.
I manage properties for diaspora owners. What does it change for them?
Everything. Their biggest anxiety is opacity: is the rent really coming in, where does the repair money go? With a clean per-building history (dated payments, expenses documented with photos, regular reports), you give them what no cousin-turned-manager gives: visibility. It's your best sales argument for signing new mandates in the diaspora, where word of mouth is powerful.
How do I handle emergencies, like a water leak on a Sunday?
The report form asks for the urgency level. A major leak or an electrical failure triggers an immediate notification on your side, not a message waiting until Monday. And since the request arrives structured (photo, location, description), you can brief your plumber before he even leaves, instead of letting him discover the problem on site.
How many units can I manage with Fiitsa?
As many as your portfolio holds: 10, 50, 200. Each unit has its tenant, rent, payment and maintenance history; each owner has his properties grouped. The bigger your portfolio, the more automation matters: at 20 tenants, automatic reminders save you hours; at 100, they save your month.
Does Fiitsa take a percentage of the rent collected?
No. 0% commission: your management fees stay entirely between you and your owners. You pay a flat subscription regardless of the rent volume flowing through. On a portfolio of 20 units at 150,000 FCFA average rent, even a 1% commission would be 30,000 FCFA per month: with Fiitsa, that amount stays in your margin.
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