Handyman and repairs
"How much to fix this?" Now the photo answers for you.
Leak under the sink, socket burnt after a power cut, furniture to assemble: the client sends his photo on WhatsApp, gets your price range and books a slot. You show up with the right tool and leave paid via MTN MoMo.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Driving out just to discover the problem
"Come see, there's a leak." You cross the city, and on site you discover you needed a part you don't have, or the client finds your price too high now that you're standing there. A round trip for nothing: fuel gone, half a day gone.
Emergency calls while you're on a job
You're under a sink, both hands busy, and the phone rings: an emergency across town. You can't pick up, the client calls the next handyman on his list. Every missed call is a job going to someone else.
The day after a power cut, everyone calls at once
After a big power cut, requests pour in: fried voltage regulator, fridge that won't restart, breaker that keeps tripping. Impossible to sort by phone who's urgent, who can wait, who's in your area. You improvise your route and lose hours zigzagging.
"I'll pay you at the end of the month"
The job is done, the tap no longer leaks, and now the second mission begins: getting paid. Promises, delays, voice notes leading nowhere. Without a written record of the agreed price or instant payment, one job in five turns into a debt collection chase.
What Fiitsa changes for you
Photo quote before you move an inch
Assistants IA WhatsApp →The client sends a photo of his leak, his electrical panel or his flat-pack furniture. The AI assistant identifies the job type, states your price range and call-out fee. A client who accepts the range is a client who will pay. The others won't have made you drive for nothing.
Job slots organized by area
Services et réservations →The client picks a slot from your availability, stating his neighborhood. You group your jobs by sector: mornings in Agoè, afternoons in Bè. Fewer kilometers between two jobs means one more job per day.
MTN MoMo payment before you pack up the toolbox
Paiements WhatsApp →Job done, you send the payment link in the chat: the agreed amount, no more no less, paid via MTN MoMo, Moov Money or Orange Money before you leave. The price has been in writing since the photo quote, nobody can renegotiate it on the doorstep.
An emergency queue sorted automatically
Automatisation →While you work, the assistant takes requests and asks the sorting questions: active leak or dripping tap, total blackout or one dead socket. When you emerge from your job, your list is ready, ranked by urgency and neighborhood. You call the right client back first.
A client file with each home's history
CRM →At Mrs Kodjo's, you already replaced the water heater in March and redid two sockets in June. It's all on her file: jobs, photos, amounts paid. When she calls again, you know the house. And six months after an installation, a small maintenance message brings work back on its own.
Your customer's journey, for real
- 1
Tuesday 7am, Mrs Kodjo finds a puddle under her sink in Lomé; her neighbor sends her your service's WhatsApp contact
- 2
The assistant asks her for a photo and two details: is the leak running continuously? Is the water shut off at the meter?
- 3
Photo received: punctured hose under the sink; the assistant states the range, 8,000 to 12,000 FCFA part included, call-out included
- 4
She accepts and takes the 10am slot; you see the photo before leaving and drop the right hose in your toolbox
- 5
By 10:45am the leak is fixed; you send the payment link, she pays 10,000 FCFA via Moov Money before you get back on the bike
- 6
Six months later, an automatic message: "Shall we check your hoses and seals before they give out?"; she books an inspection, and recommends you to her sister
Frequently asked questions
Is a photo really enough for a quote?
For most small jobs, yes: visible leak, socket to replace, furniture to assemble, lock to change. You give a range, not a to-the-franc price, and confirm on site. What matters is the sorting: the photo filters out fantasy requests and tells you which tools and parts to bring. The pointless trip all but disappears.
What if the problem turns out worse than the photo showed?
That's why you give a range with a clear rule: "if the on-site diagnosis reveals more work, I send you a new quote before touching anything". The client stays in control, you stay covered. And since the exchange is written in WhatsApp, nobody can claim you inflated the bill along the way.
I do plumbing AND electrical work. Can I separate the two?
Yes, your catalog is organized by trade: plumbing, electrical, furniture assembly, painting, each with its typical jobs and price ranges. If there are several of you, each technician has his own calendar and specialties. The burnt socket request goes to the electrician, the leak to the plumber, automatically.
How do I handle night emergencies without sleeping next to the phone?
The assistant replies at any hour, gives first-response steps, close the supply valve, flip the breaker, and states your higher night rate. If the client accepts the emergency rate, you get a notification that can actually wake you. If he'd rather wait, he already has his 7:30am slot for the next day. Either way, you haven't lost the client.
People in my neighborhood know me by word of mouth. What does this add?
Word of mouth brings you the first message, Fiitsa does the rest: the neighbor who recommends you shares a link where everything is squared away, services, price ranges, slots, instead of a bare phone number. Above all, your past clients become a living database: maintenance reminders, a follow-up after rainy season to check roofs. Word of mouth fills your week; the client file fills your year.
I work alone. I don't have time to manage yet another system.
It's precisely because you're alone that it matters. Today you're the technician, the switchboard, the accountant and the salesman all at once. Fiitsa takes over the switchboard, the photo quotes, the follow-ups and the collection. You keep the wrench, meaning the only part nobody can do in your place.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
