Dental practice
An empty dental chair is the most expensive treatment of your day.
Appointments by treatment type, Mobile Money deposit for long treatments, a 6-month cleaning reminder that comes back on its own. Your patients show up, your schedule holds, your assistant breathes.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
The no-show patient costs you twice
An hour blocked for a root canal, the assistant ready, the tray sterilized. The patient doesn't show. You lose the treatment, and the patient who was in pain would have taken that slot instantly. In a dental practice, every absence costs you twice.
The 6-month recall nobody sends
Everyone knows a cleaning is due every 6 months. Nobody does it, because nobody thinks about it. Your files hold hundreds of patients who should come back this quarter, and who will only return the day something hurts.
"How much is a cleaning?" between two patients
Cleaning, whitening, extraction, crown: pricing questions come in all day, by phone or at the counter. Your assistant repeats the same fee for the tenth time while the waiting room watches her.
Treatment plans abandoned midway
Three sessions planned, only one done. The patient postpones the second, forgets the third, and comes back a year later with a tooth that can no longer be saved. Without follow-up between sessions, long treatments evaporate.
What Fiitsa changes for you
Appointments by treatment type, with the right duration
Services et réservations →Check-up 20 minutes, cleaning 45 minutes, root canal 90 minutes: each treatment blocks the right duration in your schedule. The patient picks, sees real slots and books. No more days where two long treatments end up crammed into the same slot.
Mobile Money deposit on long treatments
Paiements WhatsApp →For a crown or a whitening, the appointment is confirmed after a deposit via Orange Money, MTN MoMo or Wave, deducted from the treatment price. The patient who put down 10,000 FCFA doesn't vanish. Your chair never works for nothing again.
Automatic cleaning reminder every 6 months
Automatisation →Six months after their last visit, every patient receives: "It's been 6 months since your last cleaning. Shall we find you a slot?". One message, one button, and your calendar fills up with patients you already had. Your patient base becomes your best channel.
New patient form completed before the first visit
Formulaires WhatsApp →Contact details, declared allergies, emergency contact: the new patient fills in their form on WhatsApp before coming in. They arrive, everything is ready, and the consultation starts on time instead of starting with paperwork.
Your customer's journey, for real
- 1
Koffi has felt pain when chewing for three days; a colleague sends him your Marcory practice's WhatsApp link
- 2
The assistant offers: check-up, cleaning, pain or emergency. He picks "pain" and the assistant surfaces the earliest slots
- 3
He books tomorrow 11am, gets the address, the consultation fee and a note to bring any previous X-rays if he has them
- 4
That same morning, an automatic reminder at 8am; he confirms with one tap and arrives on time
- 5
The diagnosis comes in: two sessions to treat the cavity. He pays the deposit for the first one via Wave, right in the chat
- 6
Six months after the treatment ends, he gets his cleaning reminder and rebooks in two messages
Frequently asked questions
Does my patients' information stay confidential?
Yes. Conversations go through the official WhatsApp Business API, end-to-end encrypted, and the flows never ask for medical details: the patient picks an appointment type, not a diagnosis. What they tell you in the chair stays in your practice and your patient record, not in a chatbot.
Isn't asking for a deposit awkward for a dental practice?
Not when it's framed well. The deposit only applies to long treatments and is deducted from the total price: the patient doesn't pay more, they pay earlier. The assistant states it calmly at booking time, with the reason: securing their slot. Serious patients understand, and they're the ones you want in your chair.
How are dental emergencies handled?
An "emergency" reason exists in the menu, and it's treated differently: the assistant shows the very first slots of the day, notifies you immediately, and if the practice is closed, it shares the instructions and emergency contacts you've defined. A patient in pain should never wait until tomorrow for a simple answer.
Can I track multi-session treatment plans?
Yes. Every patient has a record with their appointment history. At the end of a session, you schedule the follow-up for the next one: if the patient hasn't rebooked within 10 days, they get a message. That's the difference between a completed treatment and a tooth lost a year later.
Can a patient request a quote for whitening or a prosthesis?
Yes. The assistant gives the base prices you've set, and for treatments that depend on an exam, it says so honestly and offers a consultation appointment. The patient knows what to expect, and you never commit to a price without seeing the tooth.
Will my patients really come back thanks to the 6-month reminder?
A portion of them, yes, and that's already huge. If your file holds 400 patients and 15% respond to the reminder, that's 60 cleanings that would never have happened. The message goes out on its own, at the right time for each patient. The cost of the operation: zero effort on your side.
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