Legal Notice

1. Website Publisher

2. Publication Director

The website publication director is Galus FOTSO, legal representative of Thementor Solutions LLC.

Contact : hello@fiitsa.com

3. Hosting and Infrastructure

3.1 Website hosting

3.2 Database and storage

3.3 CDN and Security

4. Intellectual Property

4.1 Copyright

All content on the Fiitsa website, including but not limited to the following, is protected by copyright and other intellectual property rights:

• Texts, articles, descriptions, and editorial content
• Images, photographs, illustrations, and graphics
• Videos and multimedia content
• The Fiitsa logo, trademarks, and distinctive signs
• Source code, software, algorithms, and technical architecture
• User interface, design, and layout
• The database and information structure

4.2 Trademarks

“Fiitsa” is a trademark of Thementor Solutions LLC. Any unauthorized use of this trademark or of similar marks that may create confusion is strictly prohibited.

4.3 Reproduction and use

Any reproduction, representation, modification, publication, or adaptation, in whole or in part, of the website’s elements, by any means or process whatsoever, is prohibited without the prior written authorization of Thementor Solutions LLC.

Authorized exceptions:

• Reproduction for strictly personal and non-commercial purposes
• Short quotations with attribution of the source
• Sharing on social networks via the sharing buttons provided for that purpose

4.4 User content license

Content (products, images, texts, videos) uploaded by Sellers on the platform remains their property. By uploading content, Sellers grant Fiitsa a worldwide, non-exclusive, royalty-free license to host, reproduce, display, and distribute such content strictly in connection with the provision of the service.

5. Personal Data Protection

5.1 Data controller

The controller of personal data collected on Fiitsa is:

5.2 Regulatory compliance

The processing of personal data on Fiitsa complies with the following regulations:

• GDPR (General Data Protection Regulation - EU 2016/679) for European users
• French Data Protection Act (Loi Informatique et Libertés) in its consolidated version
• African data protection regulations:
  • Côte d'Ivoire: Law on the protection of personal data
  • Senegal: Law on personal data and the CDP
  • Cameroon: Provisions relating to the protection of personal data

5.3 Privacy Policy

The detailed terms of collection, use, storage, and protection of your personal data are described in our Privacy Policy, available at any time on the website.

5.4 Exercising your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access to your data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent

To exercise these rights, contact us at hello@fiitsa.com or via the “Settings” > “Security” section of your dashboard.

6. Cookies and Tracking Technologies

6.1 Use of cookies

The Fiitsa website uses cookies and similar technologies (LocalStorage, SessionStorage) to improve the user experience and analyze use of the platform.

6.2 Types of cookies used

Strictly necessary cookies

Essential to the operation of the website (always active):

• Authentication and user session
• Security and fraud prevention
• Language and display preferences
• Shopping cart and checkout process

Performance and analytics cookies

Used to measure audience and improve the service (require your consent):

• Traffic analysis and pages visited
• Performance measurement
• Anonymized usage statistics

Marketing cookies

Used for targeted advertising (require your consent):

• Meta Pixel (Facebook/Instagram)
• Google Ads (where applicable)
• Advertising conversion tracking

6.3 Cookie management

You can manage your cookie preferences:

• Via the consent banner displayed on your first visit
• In your browser settings
• Via the business cookie settings (for Fiitsa businesses)

Note: Blocking certain cookies may affect the proper functioning of the website and limit access to some features.

6.4 Retention period

Cookies are retained for a maximum of 26 months in accordance with CNIL recommendations, except for strictly necessary cookies, which may be retained for the duration of the session.

7. Terms of Use

Use of the Fiitsa platform is subject to acceptance of the Terms of Use, which define the rights and obligations of each party.

We invite you to read them carefully before using the service.

8. Limitation of Liability

8.1 Website content

Fiitsa endeavors to provide accurate and up-to-date information on the website. However, Fiitsa cannot guarantee the accuracy, precision, or completeness of the information made available.

8.2 Service availability

Fiitsa implements all reasonable means to ensure quality access to the website, but cannot guarantee:

• Uninterrupted availability of the website (maintenance, technical outages)
• The complete absence of errors or bugs
• Absolute security against malicious acts by third parties

8.3 Third-party content

Fiitsa acts as a host for businesses and content created by Sellers. Fiitsa does not exercise prior control over such content and cannot be held liable for:

• Content published by Sellers on their businesses
• The quality, compliance, or legality of the products/services sold
• Disputes between Sellers and Buyers

However, in accordance with applicable law, Fiitsa undertakes to promptly remove any manifestly unlawful content brought to its attention.

8.4 Hyperlinks

The website may contain links to external sites. Fiitsa exercises no control over those sites and disclaims any liability as to their content.

9. Reporting Unlawful Content

In accordance with applicable legal provisions, any user may report to Fiitsa the presence of manifestly unlawful content (infringement, child sexual abuse material, incitement to hatred, etc.).

Reporting procedure

To report content, please contact us at hello@fiitsa.com providing the following information:

• Date and time of the report
• Exact URL of the disputed content
• Detailed description of the alleged facts
• Your contact details (last name, first name, email)
• Any element making it possible to identify the content

Fiitsa undertakes to handle any report as promptly as possible and to take appropriate measures if the content is in fact found to be unlawful.

10. Applicable Law and Jurisdiction

10.1 Applicable law

This legal notice is governed by the law of the State of New Mexico, United States.

10.2 Dispute resolution

In the event of a dispute relating to the interpretation or performance of this legal notice, the parties shall endeavor to find an amicable solution before any court action.

10.3 Mediation for European consumers

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, European consumers may use the SOLLEN mediation service free of charge electronically at the following address: www.medicys.fr or by post at 222 Chemin de la Bergerie, 01800 Saint Jean de Niost.

European online dispute resolution platform: https://ec.europa.eu/consumers/odr

11. Accessibility

Fiitsa endeavors to make its website accessible to as many people as possible, in accordance with international web accessibility standards (WCAG 2.1).

If you encounter difficulties accessing certain content or features, please let us know at hello@fiitsa.com so that we can improve the website’s accessibility.

12. Changes to the Legal Notice

Fiitsa reserves the right to modify this legal notice at any time. Changes take effect as soon as they are published on the website.

The date of the last update is indicated at the top of this page. We invite you to consult this page regularly to take note of any changes.

13. Contact

For any question concerning this legal notice or the operation of the website: