Lingerie store

Lingerie is bought in confidence, not in front of everyone

Your customer will never dig through an underwear stall at the market with everyone watching. On WhatsApp, she browses your catalog quietly from home, finds her size with the guide, pays with MoMo and receives a neutral parcel. Discretion is your best selling point - Fiitsa guarantees it end to end.

Try free for 14 days

Page verified on 22-07-2026

You know these struggles

The embarrassment that kills the sale

Many customers don't dare ask their questions: exact size, fabric, support. They look at your photos, hesitate, and give up without ever writing. Every unaddressed embarrassment is a lost sale.

The bra size, guessed wrong half the time

"I think I'm a 36": half of women wear the wrong size. The result is returns you can't process on underwear and customers who never come back.

The parcel that must stay confidential

Your customer receives her order at the office or has it dropped at a neighbor's. If the courier announces the contents or the packaging gives it away, you lose her for good - and her friends with her.

Sets multiplied by sizes and colors

One set in 4 sizes and 3 colors is 12 SKUs for a single style. Across 50 styles, no notebook keeps up, and you promise sizes you no longer have.

What Fiitsa changes for you

A private catalog, browsed without witnesses

Vues web WhatsApp

Your customer opens your store straight from WhatsApp, on her phone, when she's alone. Polished photos, visible prices, category filters: she takes her time without ever feeling watched.

The size guide built into the conversation

Assistants IA WhatsApp

Bust and underbust measurements: the AI assistant explains how to measure, works out the size and suggests styles available in it. Fewer mistakes, less embarrassment, more closed sales.

Every set with its sizes and stock

Gestion de produits et stock

The black 34C and the red 36B each have their own stock. When a variant sells out, it drops from the options. You never sell a gone size again.

Payment settled before the neutral parcel ships

Paiements WhatsApp

Orange Money, MTN MoMo, Wave or card inside the chat, then a parcel with no mention of the contents. The customer knows what to expect - you spell it out in the order confirmation.

Your customer's journey, for real

  1. 1

    A customer finds your Instagram page and taps your WhatsApp link, at home in the evening

  2. 2

    The assistant welcomes her and opens the catalog: sets, nightgowns, pajamas, prices included

  3. 3

    She's unsure of her size; the guide walks her through bust and underbust measurements, verdict: 34C

  4. 4

    She picks two sets in 34C and pays with MTN MoMo inside the chat

  5. 5

    The confirmation states it clearly: neutral parcel, no mention of the contents, delivered to the address of her choice

  6. 6

    Three months later, the new collection lands in her size, in a private message

Frequently asked questions

Is delivery discretion really guaranteed?

You pack the parcels, so you decide: neutral packaging, no store name, no mention of contents. Fiitsa lets you state it clearly in the order confirmation and in your store - it's an argument that brings customers back.

Underwear can't be returned. How do I limit size mistakes?

It's all decided before the sale: the size guide in the conversation, measurements saved on the customer's record, and a clear policy shown in your store. A customer measured right once orders right every time.

My customers prefer writing late at night. Do I have to stay online?

No. Evenings are exactly when lingerie sells, and the AI assistant handles it: catalog, sizes, payment. You find the paid orders in your dashboard the next morning.

Some customers want to talk to a woman, not a bot. Is that possible?

Of course. The assistant handles routine questions, and the moment a customer asks for personal advice, you take over the conversation. Her history and sizes are on her record, so she never repeats herself.

Can I send promos without it feeling tacky?

Yes, you fully control the tone and visuals of your campaigns. A beautiful set photo, an understated message, a discreet link to the store: your customers get an elegant invitation, not spam.

Ready to modernize your business?

14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.