Perfume shop
Selling a perfume no one can smell means selling trust
Your customer can't smell through a screen, and he's been burned by fakes before. Your answer: detailed pages with scent notes and batch code photos, 5 or 10 ml decants to try before the full bottle, and an AI assistant that recommends the right perfume by taste. All paid via MoMo inside the chat.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Fear of fakes hangs over every sale
The market is awash with fake perfumes, and your customers know it. "Is it original?", "where's it from?", "show the code": without organized proof, you repeat the same justifications all day.
Describing a scent in text messages
"What does it smell like?" is the hardest question in your trade. Between "woody", "sweet" and "it lasts well", your improvised descriptions change every conversation and rarely convince.
Decants, a milliliter headache
A 100 ml bottle split into 5 and 10 ml decants, across twenty references: no way to know from memory how much of each is left. You end up selling decants from an already empty bottle.
The regular whose perfume you forget
He orders the same perfume every three months, but it's on him to remember the exact name. A seller who remembers keeps his customers - if only there were a place to write it down.
What Fiitsa changes for you
Pages that make you smell with words
Gestion de produits et stock →Top, heart and base notes, longevity, season, occasion, bottle and batch code photos: every perfume gets a complete page. The customer can picture it, and your authenticity proof is there permanently.
An assistant that recommends like a real nose
Assistants IA WhatsApp →"I want an office perfume, nothing too loud": the AI assistant asks two questions and suggests three references from your catalog with their notes. It also points to the decant for a low-risk try.
Bottles and decants, each with its own stock
Gestion de produits et stock →The same perfume exists as a 100 ml bottle, a 10 ml decant and a 5 ml decant, each with its price and stock. When the source bottle runs dry, the decants vanish too. The numbers always add up.
A customer record with his favorite scents
CRM →His purchases, his tastes, his signature scent: all in the CRM. When the new flanker of his perfume drops, he hears it from you first. That kind of attention turns a buyer into a regular.
Your customer's journey, for real
- 1
A customer sees your TikTok video on office perfumes and taps your WhatsApp link
- 2
He describes what he likes; the assistant suggests three references with notes, longevity and prices
- 3
He hesitates on the priciest one; the assistant offers the 10 ml decant at 6,000 FCFA to try first
- 4
He pays for the decant via Orange Money, delivered next day in Bonapriso
- 5
Ten days later, the automatic follow-up asks what he thought of the decant
- 6
Won over, he orders the 100 ml bottle - and his scent is saved on his record for next time
Frequently asked questions
How do I reassure a customer convinced everything on WhatsApp is fake?
With organized transparency: batch code photos on every page, your suppliers stated, verified buyer reviews, and a real online store with tracked payments rather than a bare photo exchange. Trust builds page by page, review after review.
Are decants actually profitable?
Yes, doubly so. Per milliliter, a decant sells for more than the bottle, and above all it's your best entry point: a customer who tries a 5 ml often comes back for the 100 ml. Fiitsa tracks both stocks so you never sell more than the bottle holds.
A customer knows nothing about perfume and wants a gift. How does that go?
The assistant asks for whom, what occasion, what budget, and offers a selection with descriptions. Around the holidays, your gift sets go out as campaigns with ready-made ideas. The customer gifts well without expertise, and he'll remember it.
I sell originals and inspired perfume oils. Can I keep them separate?
Yes, and you should do it clearly: an "Originals" category and an "Inspired oils" category, each with honest prices and descriptions. That transparency protects you from misunderstandings and strengthens your credibility on both ranges.
How do I follow up with a customer whose bottle must be running low?
His purchase is dated on his record. Three months after a 100 ml, an automatic follow-up offers a refill of his scent, direct payment link included. It's the easiest sale of your month, and it sends itself.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
