Beauty institute
Everything in your institute is smooth. Except managing appointments.
A clear treatment menu, booking in a few messages, deposits on packages, a reminder when the last wax was 4 weeks ago. Fiitsa runs the calendar, you take care of the clients.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
A treatment menu nobody knows in full
Facials, waxing, scrubs, massages, bridal packages: your clients only know the one treatment they've already had. The rest of your menu, the part that would grow the basket, stays invisible.
The booked room that stays empty
A 90-minute facial cancelled at the last minute means a blocked room, a beautician paid to do nothing and another client turned away for nothing. Without a deposit, you carry all the risk alone.
Recurring treatments... that nobody keeps recurring
Waxing is every 4 weeks. A facial, once a month. But between visits the client forgets, postpones, and a monthly client quietly becomes a quarterly one without you seeing it happen.
Bridal quote requests left hanging
A bridal package is your biggest ticket of the year. But between questions about trials, dates and prices, the bride-to-be who waits two days for an answer has already signed elsewhere.
What Fiitsa changes for you
Treatment menu browsable inside the chat
Vues web WhatsApp →Facials, waxing, massages, packages: every treatment with photo, price, duration. The client who came for a wax discovers the relaxation package and leaves with two bookings.
Booking with deposits on big treatments
Paiements WhatsApp →A 45,000 FCFA relaxation package? Confirmed against a 10,000 FCFA Orange Money or Wave deposit. Your treatment room never works for free again.
Treatment reminders at the right rhythm
Automatisation →4 weeks after a wax, 30 days after a facial, the client receives a gentle message suggesting she rebook. The treatment's own rhythm drives the follow-up, not chance.
Bridal form for a clean quote
Formulaires WhatsApp →Wedding date, party size, trial wanted, location: the bride fills everything in on WhatsApp and you receive a complete request. You reply with a precise quote in minutes, not days.
Your customer's journey, for real
- 1
Fatou is looking for an institute near Riviera; a friend forwards her your WhatsApp link
- 2
She browses your treatment menu inside the chat, torn between a simple facial and the glow package
- 3
The assistant breaks both down; she picks the 35,000 FCFA glow package, Saturday 2pm
- 4
She pays a 10,000 FCFA deposit via Orange Money; her room is reserved
- 5
Friday evening, a reminder with instructions: arrive without makeup, allow 90 minutes on site
- 6
A month later, an automatic message: "Is your skin thanking you? Time for the next session" with the booking button
Frequently asked questions
Can I require a deposit only on certain treatments?
Yes, you set it treatment by treatment. Many institutes leave express waxing deposit-free and require one on anything that blocks a room for over an hour: packages, massages, full facials. You place the cursor.
A client cancels the day before, what happens to her deposit?
Your policy, your rules: full refund beyond 48h, credit toward a future treatment between 48h and 24h, deposit kept below that, for example. The assistant states the rule at booking time, so no bad surprises and no awkward negotiating.
How are multi-session packages handled?
You sell the package, say 5 facials, and Fiitsa tracks the counter: each visit deducts one session and the client sees where she stands. When one session remains, she gets a message to schedule it and discover the next package.
My clients ask a lot about the products used. Can the assistant answer?
Yes, as long as you feed it: brands used, ingredients, precautions for sensitive skin or pregnant women. The assistant answers from that base and only that base. For a medical question or an edge case, it hands the conversation to you.
I also do at-home services. Does that work?
Yes. You create your at-home services with their travel surcharge, and the client gives her neighborhood at booking. You approve the area before the appointment is confirmed and the deposit collected.
How much does Fiitsa cost for an institute?
A flat monthly subscription, and 0% commission on your services. Whether you take in 200,000 or 2 million FCFA in a month, Fiitsa takes nothing from your treatments. Your margins stay your margins.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
