Hair salon
Your hair salon already runs on WhatsApp. Might as well run it properly.
A hairstyle catalog with photos and prices, slot booking, Orange Money or Wave deposit, automatic reminder the day before. You do the hair. Fiitsa handles the rest.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
The no-show that costs half a day
You blocked 4 hours for box braids. The client doesn't show, doesn't warn you, stops replying. Nobody else could take that slot: that's 25,000 FCFA gone.
"How much for braids?" fifty times a day
The same message, the same photos to resend, the same prices to retype. While you reply with one hand in a client's hair, three others are waiting and drift to another salon.
The overflowing appointment notebook
Two clients booked on the same slot, an appointment scribbled on a lost piece of paper, a stylist who didn't know she was booked. The notebook worked when you had ten clients. Not anymore.
Clients who vanish after one visit
She loved her braids, she promised to come back. Three weeks later her braids are worn out and she's at the competitor down the street, simply because nobody texted her.
What Fiitsa changes for you
Slot booking right inside WhatsApp
Services et réservations →The client picks her hairstyle, her favorite stylist if she has one, and sees available slots in real time. She books at 11pm on a Sunday without you touching your phone.
Mobile Money deposit against no-shows
Paiements WhatsApp →For long services, the appointment is only confirmed after a 2,000 or 5,000 FCFA deposit paid via Orange Money, MTN MoMo or Wave. A client who paid shows up. It's basic math.
Automatic reminders the day before and in the morning
Automatisation →The day before at 6pm: "Your braids appointment is tomorrow at 10am, confirm?". On the day at 8am: a reminder with the address. If she needs to reschedule, she says so in time and the slot frees up for someone else.
Touch-up follow-up at the right moment
CRM →21 days after braids, 14 days after a weave, Fiitsa messages your client to suggest a touch-up or a new style. She comes back to you, instead of you chasing her.
Your customer's journey, for real
- 1
Aïcha sees your box braids on Instagram and taps your Cocody salon's WhatsApp link
- 2
The assistant sends her the gallery: braids, weaves, locs, with price and duration for each style
- 3
She picks mid-length box braids at 20,000 FCFA and takes Saturday 9am with Tantie Rose
- 4
The 5,000 FCFA Wave deposit link lands in the chat; she pays, the appointment is locked in
- 5
Friday 6pm, automatic reminder; Saturday 8am, a second one with directions to the salon
- 6
Three weeks later she gets: "Braids still holding up? Almost touch-up time" and books again
Frequently asked questions
How does the deposit actually cut no-shows?
A client who already put 5,000 FCFA down doesn't ditch her appointment on a whim. Salons that require deposits on services longer than 2 hours see no-shows nearly disappear. And if she cancels by the rules, you decide: refund or credit on her next visit.
Can my clients choose their stylist?
Yes. Each stylist has her own calendar in Fiitsa. The client who swears by Mariam only sees Mariam's slots. The one who just wants the earliest opening sees the whole salon calendar.
What happens when a client shows up late?
You set your policy and the assistant states it at booking time: for instance, past 30 minutes late, the slot is dropped and the deposit kept. Since it's written in black and white in the chat, no more arguments at the salon.
Can a client send a photo of the hairstyle she wants?
Yes, and it's most clients' first reflex. The AI assistant recognizes the hairstyle type, states your price and estimated duration, then offers slots right away. If the style is ambiguous, it hands over to you.
How do I handle services that take 4 or 5 hours?
Every service has its duration in your catalog: box braids automatically block 4 hours in the calendar, a simple blowout 45 minutes. You can never end up with two big styles stacked on the same afternoon.
Can I reward my loyal clients?
Fiitsa counts each client's visits. On the tenth, she automatically receives her discount code, say 50% off her next style. You can also send a birthday offer. That's the kind of attention that keeps a client from switching salons.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
