Caterer
A 200-guest wedding can't be managed in scattered voice notes.
Requests qualified automatically, PDF quotes sent in minutes, a 30% deposit collected via Mobile Money before you buy the first bag of rice. Fiitsa structures your catering business from first message to event day.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Vague requests that eat your hours
"Hello, do you do weddings? How much?" No date, no venue, no guest count. You ask the same five questions ten times a week, often for people who were just comparing prices.
The scribbled quote that looks amateur
An 800,000 FCFA buffet quoted in a plain text message, no breakdown, no letterhead. The family compares it with the caterer who sent a real branded PDF, and guess who they trust for the big day.
Cooking without a deposit, the bet that ruins you
You front 300,000 FCFA of groceries for a christening "confirmed" over the phone. Three days out, the family cancels or vanishes. The grocery money never comes back.
Quotes sent, then forgotten
You send a quote, the client says "I'll check with my husband", and the thread sinks under a hundred other chats. Three weeks later you learn the wedding happened, with another caterer.
What Fiitsa changes for you
A form that qualifies every request
Formulaires WhatsApp →Event type, date, venue, guest count, rough budget: the client fills everything in on WhatsApp before you even open the chat. You only reply to serious requests, with all the info in hand.
Branded PDF quotes, generated in minutes
Documents IA →Menu itemized line by line, price per guest, deposit terms, your logo. AI helps you build the quote from the request, you send it in the chat, and the client proudly shows it to the whole family.
The deposit collected before you shop
Paiements WhatsApp →Quote accepted = payment link for the 30% deposit, via Orange Money, MTN MoMo or Wave. Until the deposit lands, the date isn't blocked. You never cook on a promise again.
Automatic follow-ups and reminders
Automatisation →Quote unanswered after 3 days: polite automatic follow-up. Event in 7 days: message confirming final details. Balance due: reminder 2 days out. Nothing slips through, without you thinking about it.
Every event in a client file
CRM →The family who hired you for the christening in March is right there with their full history: menu served, budget, preferences. When the older sister's wedding comes around, you start with a head start.
Your customer's journey, for real
- 1
Mariam is planning her daughter's wedding: 200 guests in November. A friend forwards your WhatsApp contact with a simple "she did our buffet".
- 2
She writes, and the form opens: wedding, November 15th, venue in Marcory, 200 guests, budget around 1.5 million FCFA. Five questions, two minutes.
- 3
The next morning she receives your PDF quote: full menu with grilled chicken, fish, attiéké, jollof rice, salads and drinks, price per guest, 30% deposit. She shares it in the family group chat.
- 4
The family approves. Mariam pays the 450,000 FCFA deposit via Orange Money through the quote's link. November 15th is now officially locked for her.
- 5
7 days out, she gets the automatic recap of final details. 2 days out, the balance reminder. On the day, everything is ready and already paid. In January, she messages you again for her husband's 60th.
Frequently asked questions
How do I handle deposits for big events?
You set your percentage, say 30% at booking, and the quote includes a Mobile Money payment link for that amount. The balance can be requested on a date you choose, with an automatic reminder. Until the deposit is paid, the date stays open for other clients.
Can a client cancel after paying the deposit?
Your cancellation terms are written in black and white on the quote: deposit non-refundable within 15 days of the event, for example. You set the rules, and since the client accepted them in writing before paying, there are no more heated arguments.
I also sell takeaway dishes during the week. Can I do both?
Yes. On one side you have your à la carte dish catalog that customers order and pay for directly, on the other the quote flow for events. The client chooses from the first message, and each request goes down the right path.
How far in advance should my clients book?
It's your lead time, and you display it in the flow: for example 2 weeks minimum for a buffet over 100 guests. The form asks for the date upfront, so unrealistic requests get filtered before wasting your time.
How do I follow up on quotes with no reply?
An automation takes care of it: three days after sending, if the client hasn't replied, they get a courteous follow-up with the quote attached again. You can add a second nudge at day 7. Many caterers recover events they thought were lost this way.
Can I show off past events?
Yes, you build a gallery of your best buffets and table setups in your catalog. When a client hesitates, you drop the link in the chat: photos of a real 200-guest wedding are more convincing than any sales pitch.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
