Veterinarian
The vaccination booklet gets lost. The WhatsApp reminder never does.
Consultation or vaccine appointments in a few messages, a record for every animal, an automatic reminder when a vaccine or dewormer comes due. Owners stop forgetting, and your waiting room breathes.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Overdue vaccines all across your files
Booster shots come due every year. But the owner lost the booklet, forgot the date, and the animal comes back 8 months late, if it comes back at all. It's a risk for the animal's health, and for your clinic it's dozens of consultations evaporating every month.
"Doctor, my dog is vomiting, is it serious?" at 10pm
Worried owners write at all hours, describe symptoms in voice notes and expect an instant reply. You can't practice medicine by message, but you can't ignore a worried client either. The result: you spend your evenings on the phone.
The animal's history scattered everywhere
The last deworming? Somewhere in a notebook. Last year's vaccine? In the booklet the owner left at home. Every consultation starts with reconstructing history from memory, with all the guesswork that comes with it.
No-shows blocking your consultation slots
A booked consultation, an owner who doesn't show, an animal that genuinely needed to be seen and now waits until tomorrow. Without a day-before reminder, the forget rate is huge: between work, kids and the dog, the vet appointment comes last.
What Fiitsa changes for you
Appointments by reason: consultation, vaccine, surgery
Services et réservations →The owner picks the reason and the animal concerned, then takes a slot. A vaccination blocks 15 minutes, a consultation 30, a surgery the whole morning. Your schedule reflects the reality of your practice, and the waiting room stops overflowing.
Vaccine and dewormer reminders on the right date
Automatisation →After each procedure, the next due date is scheduled: booster in 12 months, dewormer in 3, antiparasitic in 1. The owner gets the message at the right time with a booking button. A lost booklet no longer means a missed booster.
One record per animal, history always at hand
CRM →Rex, German shepherd, 4 years old, vaccinated in March, dewormed in June, operated on last year: it's all on his record, linked to his owner. When he walks into the consultation, you already know everything, even if the booklet stayed home. And one owner can have three animals, each with its own record.
An assistant filtering the evening worries
Assistants IA WhatsApp →The AI assistant answers practical questions, hours, fees, pre-surgery preparation, and when symptoms come up it never diagnoses: it shares the emergency instructions you've defined and offers the earliest slot. The owner feels taken care of, and you get your evenings back.
Your customer's journey, for real
- 1
Nadia's puppy is 2 months old, time for his first shots; her neighbor shares your Deux Plateaux clinic's WhatsApp
- 2
The assistant asks about the animal: dog, 2 months, unvaccinated. It explains the first-shots protocol and the price
- 3
She books Wednesday 4pm; the puppy's record, name Simba, is created with his age and breed
- 4
Tuesday evening, an automatic reminder advising to bring Simba two hours fasted and in a carrier
- 5
After the consultation, Nadia pays via Wave and the next due date is scheduled: booster reminder in 4 weeks
- 6
A year later, without anyone thinking about it, she receives: "Time for Simba's annual booster" and rebooks in two messages
Frequently asked questions
An owner has several animals. How does that work?
Every animal has its own record, linked to the same owner: the dog and the two cats each have their own history and vaccine due dates. When booking, the owner simply says which animal it's for, and you open the right record before they even walk through the door.
What if an owner describes serious symptoms in the chat?
The assistant never makes a diagnosis. Faced with signs you've defined as alarming, suspected poisoning, breathing difficulties, an accident, it displays your emergency instructions, your direct line or the on-call service's, and notifies you immediately. For everything else, it offers the earliest available slot. An animal in danger never waits behind a robot.
Do I have to schedule vaccine reminders one by one?
No. You define your protocols once: annual booster for a given vaccine, deworming every 3 months, monthly antiparasitic. Then every recorded procedure automatically triggers the next due date. At the end of the consultation, you tap the procedure performed, and next year's reminder is already in place.
I also sell pet food and antiparasitics. Can I offer them?
Yes. You add your products to the catalog, food, antiparasitics, accessories, and owners order in the chat, pay via Mobile Money and pick up at the clinic. The monthly antiparasitic reminder can even include the product: the owner confirms, you prepare, they drop by. A steady revenue stream that runs itself.
Is my clients' information protected?
Yes. Conversations go through the official WhatsApp Business API, end-to-end encrypted, and your clients' and their animals' records are only accessible to your team. Your client file is your clinic's most valuable asset: it stays with you.
My clients are mostly rural, with livestock. Is this a fit?
Yes, and sometimes even more than in the city. A farmer with 40 head of cattle can't afford to miss a vaccination campaign, and WhatsApp is often their only digital tool. Protocol reminders, booking farm visits and ordering veterinary products all work exactly the same, at herd scale.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
