Nutritionist / Dietitian
Between two consultations, your patients are alone in front of the fridge. That's where it all plays out.
An initial assessment booked in a few messages, a questionnaire completed before the first session, a program paid via Mobile Money and automatic weekly check-ins. The patient stays supported, and support is exactly what they're paying you for.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Dropouts between the second and third session
The patient starts motivated, loses the first kilos, then life takes over. After three weeks of silence, they're too embarrassed to come back. An abandoned program is a failure for them and lost revenue for you, when a single well-timed message would have been enough to pull them back.
First consultations starting from zero
Eating habits, goal, history, food budget: half of the first appointment goes into collecting information the patient could have provided beforehand. Out of a one-hour consultation, that's thirty minutes of actual counseling lost.
"How much is your program?" and never a follow-through
Price inquiries pour in, especially after a post that performed well. You answer one by one, you explain, and most vanish. Without a clear path from question to paid booking, your visibility never turns into patients.
Forgotten follow-up appointments
The monthly follow-up is when you adjust the program and keep the patient committed. It's also the easiest appointment to forget: no pain, no urgency, just a good resolution slipping away. Every missed follow-up brings the dropout closer.
What Fiitsa changes for you
Initial assessment booked and paid inside WhatsApp
Paiements WhatsApp →The prospect sees your packages, single assessment, 1-month program, 3-month program with follow-up, picks one, books a slot and pays via Orange Money, MTN MoMo or Wave. The "how much is it?" question answers itself, and your calendar fills with patients who are already committed.
Assessment questionnaire completed before the first session
Formulaires WhatsApp →Goal, eating habits, lifestyle, constraints and preferences: the patient completes the questionnaire in WhatsApp after booking. You walk into the consultation already knowing their profile, and the full hour goes into building their program instead of filling in a form.
Automatic weekly check-ins
Automatisation →Every Monday: "How did your week go? Reply in one word: easy, okay or hard". The answer lands on your dashboard, and you spot the patient who's slipping before they quit. That continuous thread is what separates real support from a diet sheet on paper.
Patient record with goals and progress
CRM →Starting goal, measurements shared by the patient, completed sessions, check-in responses: everything sits on their record. At the monthly appointment, you open the file and the progress is obvious. Nothing motivates a patient more than a professional who remembers everything.
Your customer's journey, for real
- 1
Awa wants to get back in shape after her pregnancy; she sees your Reel on balanced eating and taps the WhatsApp link in your bio
- 2
The assistant walks her through your packages; she picks the 3-month program with weekly follow-up at 60,000 FCFA
- 3
She pays via Wave, books her Thursday 3pm assessment and immediately receives the questionnaire to fill in at her own pace
- 4
On Thursday, the whole consultation goes into building her program: her answers were already waiting in her record
- 5
Every Monday she gets her check-in; the week she replies "hard", you call her that same day and adjust the program
- 6
After 3 months, goal reached; she posts her transformation, tags your account, and three friends message your WhatsApp within the week
Frequently asked questions
My patients share personal things with me. Is it confidential?
Yes. Conversations go through the official WhatsApp Business API, end-to-end encrypted, and only you or your team can access them. The automated flows stay deliberately sober: they ask how the week felt, never for medical data. Weight, history and personal struggles belong in the consultation, and they stay in your records.
I also consult remotely. Does that work?
Perfectly, and it's even one of your best levers. A patient in Bouaké or in the diaspora books a slot, pays via Mobile Money or by card, and the consultation happens on a video call. The questionnaire, check-ins and record work exactly the same. Your patient base is no longer limited to your neighborhood.
Isn't the automatic weekly check-in impersonal?
The opposite happens. Without automation, follow-up simply doesn't exist: you can't message 40 patients every Monday. The automatic message opens the door, and it's the patient's reply that triggers the real human contact: you step in precisely with those who need it that week. Your patients don't see a robot, they see a nutritionist who never lets go.
Can my programs be paid in installments?
Yes. A 3-month program at 60,000 FCFA can be split into three monthly Mobile Money payments of 20,000 FCFA, with an automatic reminder at each due date. The program becomes affordable for more people, and you never have to chase your own patients for money again.
How do I send meal plans to my patients?
Right in the chat, as a PDF, at the end of the consultation or after your adjustments. The patient keeps their plan in WhatsApp, the app they open thirty times a day, instead of a paper forgotten on the fridge. And when you update the plan at the monthly follow-up, the new version lands in the same place.
I'm just starting out with few patients. Is it worth it right away?
It's actually the best time. With five patients you can still do everything by hand; at twenty it's already chaos. Setting up the journey early, booking, payment, questionnaire, follow-up, gives you the image of a structured professional from day one. And when your account takes off, the system absorbs the wave for you.
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