Bakery
You fire up the oven at 4am. Your customers order the night before.
Pre-orders for baguettes and pastries, standing orders from regulars and coffee kiosks, big Sunday orders: everything lands on WhatsApp, paid via Mobile Money. You know exactly what to bake before you knead.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Baking blind, tossing at night
You bake 300 baguettes guessing the day's demand. Some evenings 60 are left to give away or toss, other mornings everything sells out by 8am and the 9am customers leave angry, empty-handed.
Regulars who want "the usual"
The coffee kiosk at the junction takes 40 loaves every morning, Mrs Diallo her 2 baguettes and 4 croissants on Saturdays. All of it lives in your head and the shop girl's. The day one of you is out, orders go sideways.
Big orders jotted on the corner of a bread bag
A school orders 150 milk breads for Friday, a church 200 sandwiches for Sunday. Scribbled down in the morning scramble, no deposit. If someone gets the day or quantity wrong, a whole batch goes to waste.
No way to announce what just left the oven
Your pains au chocolat come out warm at 6:30am and 3:30pm. Customers passing at 11am have no idea and buy whatever's left, cold. The ones who love your warm croissants will never know when to come.
What Fiitsa changes for you
Evening pre-orders for morning bread
Gestion de produits et stock →Customers order before 9pm for the next day: baguettes, whole wheat loaves, croissants. You size your batches on firm, paid orders, not guesses. Less waste, more customers served.
Standing orders from regulars and businesses
Automatisation →The coffee kiosk, the canteen, Mrs Diallo on Saturdays: their orders repeat automatically on the right day, with a confirmation reminder the evening before. Nothing depends on whoever's behind the counter anymore.
Paid upfront, even for 2 baguettes
Paiements WhatsApp →Wave, Orange Money, MTN MoMo: the customer pays at pre-order, stops by in the morning, gives their name and walks out with their bag. The line moves fast and half the morning's takings are in before you even open.
"Out of the oven in 20 minutes"
Campagnes WhatsApp →A WhatsApp campaign to warm-pastry lovers: "Croissants and pains au chocolat out at 3:30pm". Result: a small queue outside right on time, and a batch sold while still warm.
Your customer's journey, for real
- 1
Tuesday 8pm, Fatou is planning tomorrow's breakfast in her head. She opens your bakery's WhatsApp chat, saved since she scanned the QR code at the counter.
- 2
She pre-orders 3 well-baked baguettes, 4 croissants and a whole wheat loaf for 7am tomorrow. Total: 2,100 FCFA, paid via Wave in ten seconds.
- 3
At 4am your pre-order list is ready: you know you need 40 more baguettes than usual, a school ordered for its parents' meeting.
- 4
At 7am, Fatou stops by, gives her name, grabs her pre-packed, still-warm bag. Behind her, the pre-order line moves twice as fast as the till queue.
- 5
Saturday morning she gets: "Pre-ordering for Sunday? Special brioches this weekend." She adds two brioches to her usual order, without thinking twice.
Frequently asked questions
Until what time can customers pre-order for the next day?
You set your cutoff, for example 9pm to be served at opening. After that, orders automatically roll to the following day. You knead every night with your complete, final list.
How do I manage standing orders from kiosks and canteens?
You save their standard order once: 40 loaves every morning except Sunday, for example. It repeats automatically, the client gets a reminder the evening before to adjust or confirm, and payment can be settled weekly.
What about big orders for events, weddings or church gatherings?
They go through a dedicated order with date, quantities and a Mobile Money deposit. 200 sandwiches for Sunday gets confirmed by a payment, not a verbal promise during the morning scramble. Automatic reminder the day before for you and the client.
Bread means small amounts. Is mobile payment worth it?
Yes, because it all adds up: a 2,100 FCFA pre-order paid in advance means a customer served in 10 seconds and zero change to count. And for standing orders, you can bundle payment weekly to keep fees down.
What happens to pre-orders nobody picks up?
Since they're paid upfront, you lose nothing: the bread goes back on open sale and the customer is notified. You can set a pickup deadline, say 11am, communicated automatically at order time.
Can I alert customers when a batch comes out of the oven?
Yes, with a two-line campaign: "Warm pains au chocolat in 20 minutes". You can target only customers who buy pastries, so nobody gets spammed. It's the kind of message that clears a batch in an hour.
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