Fast food / snack bar
Your food is fast. Now your WhatsApp orders are too.
A busy snack bar means 80 orders between 7 and 10pm. Fiitsa handles the orders, the Wave and MTN MoMo payments, and gives you a clean queue. You just keep flipping burgers.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
"How long till it's ready??"
In the evening, half the messages are exactly that. The other half is "are you open?". While you're replying, three real orders are waiting and the chicken is burning.
Voice note orders you can't keep track of
"Two shawarmas, one without onions, extra cheese on the first... no, the second". A 40-second voice note, replayed three times mid-rush, and the order still comes out wrong.
The counter queue that scares people off
Friday 8pm, ten people standing at the counter. Drivers passing by see the crowd and keep going. Every rush night you lose customers you'll never even see.
No way to bring customers back
The guy who bought a chicken combo on Tuesday? You don't have his name or number. Your new 2,500 FCFA combo deal? Nobody knows about it except people walking past your window.
What Fiitsa changes for you
Customers build their own combo
Gestion de produits et stock →Burgers, tacos, chicken, alloco, extras, sauces, drinks: your whole catalog in photos with prices. The customer ticks boxes, the order arrives in black and white. Zero voice notes to replay.
Paid at order time
Paiements WhatsApp →Wave, Orange Money or MTN MoMo right in the chat. A customer who paid their 3,000 FCFA will come get their bag, guaranteed. Ghost orders are over.
A QR code on the counter and the packaging
Lien et QR WhatsApp →Scanned = conversation open. A customer who ate at your place once keeps your snack bar in their WhatsApp forever. Stick it on delivery bags too.
AI handles the evening rush
Assistants IA WhatsApp →"Are you open?", "How much is the tacos combo?", "Do you deliver to Yopougon?": the assistant replies in 2 seconds, to 40 customers at once if needed, and turns questions into paid orders.
Win back last weekend's customers
Campagnes WhatsApp →Every order saves the customer to your list. On Thursday you send "This weekend: double burger combo + drink for 3,500 instead of 4,500" to everyone who ordered this month.
Your customer's journey, for real
- 1
9pm, match on TV, Karim is starving. He scans the QR code from an old order, or simply reopens your WhatsApp chat.
- 2
The menu shows up in photos: he picks a double cheeseburger, fries, adds an extra egg and a cold drink. 4,000 FCFA, total shown instantly.
- 3
He pays with MTN MoMo without leaving WhatsApp. On your side the ticket prints: order #47, paid, takeaway.
- 4
He gets "Ready in 15 min". He finishes the first half in peace, walks up to the counter, gives his order number and leaves. He skips the queue without bothering anyone: he already paid.
- 5
Next Thursday he gets your weekend deal. He orders again, and this time adds his girlfriend's combo.
Frequently asked questions
My customers order a lot by voice note. How does that work?
With the photo catalog they don't need voice notes anymore: they tick their burger, extras and drink, and the order arrives written out, with the total. For those who still type free text, the AI assistant understands and restates the order cleanly.
How do I handle 50 orders in 2 hours at night without mistakes?
Each order arrives numbered in your dashboard, with exact details and payment status. You cook in order, mark it "ready", and the customer gets notified automatically. Nothing relies on your memory or greasy paper slips anymore.
Can customers choose between eat-in, takeaway and delivery?
Yes, they pick when ordering. For delivery you set your zones and fees: say 500 FCFA nearby, 1,000 FCFA beyond. The fee is added automatically to the total before payment.
Can I set up combos and limited-time deals?
Of course. You create a "burger + fries + drink" combo at a special price, feature it in your catalog, and announce it via WhatsApp campaign to all your customers. When the deal ends, you switch it off in one click.
What if a customer orders but never shows up?
That's exactly why you collect payment at order time. Paid via Wave or Orange Money before the meat hits the grill: if they don't show, you've lost nothing. In practice, a customer who has paid almost always shows up.
How much does it cost? Do you take a cut like delivery apps?
No. Delivery apps take 15 to 30% of every sale. Fiitsa is a flat monthly subscription with 0% commission. For a snack bar doing 40 orders a day, the end-of-month difference is huge.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
