Electronics and tech shop
You sell genuine devices. Prove it to every customer.
Nobody buys a 250,000 FCFA refurbished iPhone on a simple "trust me". With Fiitsa, every product has its listing, its IMEI, its invoice and its written warranty. The customer pays with Orange Money, MTN MoMo or Wave, and you keep 100% of the sale.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Fear of counterfeits is costing you sales
The customer wants the phone, but he has heard too many fake Samsung stories. Without written proof, an IMEI or an invoice, he hesitates... and buys from the shop with a physical storefront, even at a higher price.
The same questions, fifty times a day
"How much is the 13 Pro?" "How many GB?" "What's the battery health?" You type the same answers from morning to night instead of closing sales.
Warranties tracked from memory or on paper
A customer comes back four months later with a glitchy screen. Is the warranty still valid? Sold when, at what price, which IMEI? If it all lives in a notebook or in your head, the conversation quickly turns into an argument.
Big carts stuck at payment time
For a 400,000 FCFA laptop, the customer won't just send money to a random number. He needs a clean payment link, an automatic receipt, something that looks like a real store.
What Fiitsa changes for you
A tech catalog that sells for you
Gestion de produits et stock →Smartphones, laptops, TVs, gaming, accessories: every product has its photos, specs, condition (new, refurbished) and price in FCFA. The customer browses on his own, you only answer the real questions.
An AI assistant that advises like a good salesperson
Assistants IA WhatsApp →"I want a phone for TikTok, budget 150,000." The assistant asks two questions, suggests three in-stock models with the real differences, and hands over as soon as the customer is ready. Even at 11 pm.
Invoice with IMEI and warranty, generated in seconds
Documents IA →With every sale, a clean invoice with the model, IMEI, date and warranty period lands in the customer's WhatsApp. It's your best weapon against distrust, and your protection if there's a dispute.
Secure Mobile Money payment, even on big amounts
Paiements WhatsApp →Orange Money, MTN MoMo, Wave, card: the customer pays through a secure link in your shop's name, across 13 countries. Automatic receipt on both sides, zero Fiitsa commission on your sales.
Warranty-end reminders and new-arrival alerts
Automatisation →The customer who bought an iPhone 12 a year ago gets a message when the 14 lands in stock. The one whose warranty expires in two weeks gets a heads-up. Every past purchase becomes a future sale.
Your customer's journey, for real
- 1
The customer taps your link or QR code and lands on your catalog: Smartphones, Laptops, TV and Audio, Gaming, Accessories.
- 2
He asks "how much is an iPhone 13?". The AI assistant sends the in-stock models with photos, storage, battery health and price in FCFA.
- 3
He hesitates between two models: the assistant compares them, suggests adding a case and a charger, and checks what's left in stock.
- 4
He pays with Orange Money, MTN MoMo, Wave or card through a secure link, or opts for in-store pickup with a deposit.
- 5
He instantly receives his invoice with the phone's IMEI, purchase date and the 6-month warranty in black and white.
- 6
Two weeks before his warranty ends, he gets an automatic reminder. And when the next model up hits the shelf, he's the first to know.
Frequently asked questions
How do I reassure a customer who's afraid of buying a fake phone?
With proof, not promises. With Fiitsa, every sale generates an invoice including the IMEI, which the customer can verify himself on checker sites. Add real product photos to your listing, the exact battery health for refurbished devices, and a written warranty. A customer who gets all that on WhatsApp recommends your shop to his circle.
Can I manage warranties directly in Fiitsa?
Yes. Every sale is recorded with the product, IMEI, date and customer. You schedule an automatic reminder before the warranty ends, and when a customer comes back with an issue, you find his purchase in two seconds in your CRM. No more endless debates about "when exactly did I buy this".
Can my customers pay large amounts via Mobile Money?
Yes, within each operator's limits. For a 400,000 FCFA laptop, the customer can pay via Wave or Orange Money through the secure link, or combine a Mobile Money deposit with the balance in store. The payment link carries your shop's name: far more reassuring than a transfer to a personal number.
I sell both new and refurbished. Can I separate the two?
Of course. You create categories or variants: sealed new, grade A refurbished, grade B. Each listing shows the exact condition, battery percentage and matching warranty. The customer knows exactly what he's buying, and you avoid returns caused by misunderstandings.
Does the AI assistant really know my products?
It answers only from your catalog: your models, your prices, your actual stock. If a phone is sold out, it won't offer it, it suggests an alternative. And as soon as a conversation gets delicate, a negotiation or a complaint, it hands over to you.
Does Fiitsa take a commission on my sales?
No, 0% commission. You pay your subscription, and every FCFA earned on a phone or laptop stays with you. On tech products where margins are already tight, that's the whole difference from marketplaces taking 5 to 10% along the way.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
