Wigs and extensions
A 120,000 FCFA lace front doesn't sell like nail polish. Your WhatsApp has to measure up.
A catalog with lengths, densities and real photos, a buying guide that qualifies the budget, a Mobile Money deposit to reserve the piece, tracking through delivery. Selling premium takes a premium process.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
Thirty questions before every sale
What length, what density, human or synthetic, where's it from, is the lace transparent? An 80,000 FCFA wig deserves those questions, but answering them one by one for ten clients of whom three will buy eats your whole day.
"Set it aside, I'll come tomorrow"
You hold your best piece on a promise. Three days later she's not replying, and you turned away two real buyers in the meantime. Without a deposit, a reservation is just words in the air.
The photo that doesn't tell the whole story
A client disappointed by the density or color on delivery means a refund, a dispute or a bad reputation. When the product listing is one blurry photo and two lines, misunderstanding is guaranteed.
No record of who bought what
The client who took a 22-inch lace in March is your best prospect for the new arrival. But her purchase is lost somewhere in hundreds of conversations, so you post another status and hope.
What Fiitsa changes for you
Product listings worthy of your pieces
Gestion de produits et stock →Every wig with multiple photos, length, density, lace type, hair origin and FCFA price. Variants handled: the 18-inch and the 24-inch are two references, each with its own stock. The client knows exactly what she's buying.
A buying guide that qualifies before selling
Assistants IA WhatsApp →Daily wear or special occasion, budget, dream length: the assistant asks the right questions and shows the two or three pieces that truly match. You only step in once the client is already warm.
Deposit to reserve a piece
Paiements WhatsApp →"Set it aside" becomes "put down 20,000 FCFA via Orange Money and it's yours". The piece is marked reserved in stock, the balance paid on delivery or pickup. No more pieces frozen for nothing.
New-arrival campaign to the right clients
Campagnes WhatsApp →New Brazilian bundles just in? You announce them first to clients who already bought human hair, photos and prices included. A targeted campaign to 60 buyers beats a status seen by 800 window-shoppers.
Your customer's journey, for real
- 1
Aminata sees your bob lace on a friend's status and taps the link to your WhatsApp shop
- 2
The buying guide kicks in: daily wear, budget around 100,000 FCFA, she prefers human hair
- 3
The assistant shows her three laces with real photos, densities and lengths; she falls for the 20-inch at 110,000 FCFA
- 4
She puts down a 30,000 FCFA Orange Money deposit; the piece switches to "reserved" in your stock
- 5
The balance is settled on delivery in Marcory two days later, confirmed in the same chat
- 6
When the next batch of human-hair closures lands, Aminata is among the first to know, with preview photos
Frequently asked questions
How much deposit should I ask on a wig?
Common practice: 20 to 30% of the price. Enough to commit the client, not enough to scare her off. On a 100,000 FCFA lace, a 25,000 FCFA deposit filters out the window-shoppers and secures the piece. You set the percentage per product or price range.
How do I avoid delivery-day disappointment over color or density?
With the product listing: several natural-light photos, numbered density (150%, 180%...), exact length, lace type specified. When the client confirmed a complete listing in the chat, there's a written record of what she ordered. Disputes melt away.
Should I accept returns or not? How do I handle it cleanly?
It's your call, but it has to be in writing. Many sellers accept exchanges within 24 to 48h if the wig hasn't been worn or customized, and exclude cut or dyed pieces. The assistant states the rule before payment: the client buys knowing the terms.
I also sell wholesale to resellers. Can that be managed?
Yes. Your resellers are tagged in your customer base and can get their own prices or dedicated offers. You announce arrivals to them before anyone else and track their volumes separately from your retail clients.
Delivery to another city, or even another country: how does it work?
You define your zones and their rates: Abidjan by express rider, upcountry via transport companies, international through the channels you already use. The deposit clears via Mobile Money across 13 African countries, so your client in Dakar or Libreville pays as easily as the one next door.
What do I gain over selling through my WhatsApp status?
A status vanishes in 24h and remembers nothing. With Fiitsa, every piece has a permanent listing, every client a history, every deposit a record, and stock updates itself. You go from status seller to a shop that runs, with zero commission on your sales.
Ready to modernize your business?
14 days free, no commitment, no credit card. Your AI assistant knows your trade from day one.
