Spa and massage
Your spa sells calm. Your phone never stops.
Silent bookings on WhatsApp, Mobile Money deposits, gift cards sent in one message and packages tracked session by session. Meanwhile, your treatment rooms stay dim and quiet.
Try free for 14 daysPage verified on 22-07-2026
You know these struggles
The phone ringing mid-session
A client is lying down, warm oil, dim lights. And the front desk phone rings three times in a row. Miss the call, lose the booking; take the call, break the mood. In a spa, every phone call is a problem.
Gift cards managed on scraps of paper
A man wants to gift a couples massage to his wife. You write the voucher in a notebook, he pays cash, and three months later nobody knows whether it was redeemed or not. Your best-selling gift is also your worst bookkeeping headache.
Empty rooms from Tuesday to Thursday
On weekends you turn people away. On weekdays your therapists sit waiting. Without a way to push a midweek offer to the right clients, you pay salaries for rooms that sleep.
The 5-session package nobody can track
She paid for a 5-massage package in January. By April she swears 3 sessions remain, your notebook says 2. Without a reliable counter, every package you sell ends in an awkward front-desk debate.
What Fiitsa changes for you
Booking without a sound
Services et réservations →Relaxing massage, hot stones, body scrub, couples: the client browses the menu, picks her duration and slot, all inside WhatsApp. Your spa stays silent and your calendar fills up, even at 10pm when the front desk is closed.
Gift cards sold and delivered inside WhatsApp
Paiements WhatsApp →He pays 30,000 FCFA via Orange Money or Wave, and his wife receives an elegant gift voucher straight on her WhatsApp, with a unique code. Once redeemed, the voucher marks itself. No more notebook, no more ghost vouchers.
Midweek offer to fill the rooms
Campagnes WhatsApp →Monday evening, you send "25% off all massages Tuesday and Wednesday" to clients who haven't visited in a month. Your slow hours become your busy hours, without touching weekend prices.
Packages with an automatic counter
Automatisation →5-massage package, monthly relaxation plan: each visit deducts one session and the client sees her balance in the chat. When one session remains, she gets a message to schedule it and discover the next package.
Your customer's journey, for real
- 1
Friday evening, Serge is hunting for his wife's birthday gift and lands on your Deux-Plateaux spa's WhatsApp link
- 2
The assistant shows him the gift cards: 1-hour relaxing massage at 25,000, full ritual at 45,000 FCFA
- 3
He picks the full ritual, pays via Wave, and receives the gift voucher with a personal note to forward
- 4
His wife opens the voucher on Sunday, taps "Book" and picks Thursday 3pm, her favorite slot
- 5
Wednesday evening, she gets the reminder with instructions: arrive 10 minutes early, comfortable clothes
- 6
A week after her treatment, a gentle message: "The 5-session package would cost you less, want the details?"; she upgrades
Frequently asked questions
How exactly do the gift cards work?
The buyer picks a treatment or an amount, pays via Mobile Money, and the voucher lands on the recipient's WhatsApp with a unique code. At booking time, the code is checked and the voucher marked as redeemed. Your dashboard shows every voucher sold, redeemed and still in circulation. No more ghost vouchers.
Couples massages need two therapists at once. Can the calendar handle it?
Yes. You define the resources each treatment requires: a couples session blocks two therapists and the double room on the same slot. If only one therapist is free at 4pm, the couples slot simply doesn't appear. Overbooking becomes impossible.
Which treatments should require a deposit?
The rule that works well in spas: deposits on anything over an hour or involving two staff, so rituals, couples sessions and packages. 5,000 to 10,000 FCFA via Orange Money or Wave is enough: a client who paid doesn't stand up your therapist.
Can a client state her preferences, firm pressure, oil choice, sensitive areas?
Yes, her preferences are saved on her profile from the first visit: pressure, favorite oil, pregnancy, back pain. At every booking, the therapist sees the profile before the client enters the room. That level of care is what creates regulars.
Can I send birthday offers?
Yes, and it's the most profitable automation a spa can run. During her birthday month, your client receives say 30% off the treatment of her choice. A massage isn't an everyday purchase, but a birthday is exactly the right excuse. Many bring a friend, so you often win two treatments at once.
Does Fiitsa take a commission on my treatments?
No. You pay a flat monthly subscription and 0% commission. A 45,000 FCFA ritual earns you 45,000 FCFA, whether you sell three or thirty in a month. Mobile Money payments go straight to your accounts.
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